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Visa inquiries

02Mar 2017

Vietnam e-visa issues and emergency visa on arrival at last minutes

Question: My boyfriend and myself are traveling to Vietnam today and my e-visa has not come through. We applied on the website www.immigration.gov.vn last week. My boyfriend’s application has been granted but we are unable to access the website through the computers in the hostel and only on our phones. I would like to contact […]


22Feb 2017

How to correct the entered information for Vietnam e-visa 2017?

Question: Hi, I managed to get an email or response back from the government e-visa team but unsuccessful. I have filled out the little trouble form on the site 3 times and sent 2 emails with no results… I am not sure how important my error is. On e-visa it says: birthday 11/06/199x and my real birthday should […]


20Feb 2017

Problem with e-visa for Vietnam via government website

Question:  I have a booking via the government portal which I have already paid for on this website https://evisa.xuatnhapcanh.gov.vn/home However, I am worried that it won’t be processed in time and wondering if you can assist at all or knew what the situation would be. I have applied on the evening of 19/2/17 and need […]


27Dec 2016

Vietnam visa for Cyprus passport holders entering on a cruise ship

Question Hello, I am a citizen of the Republic of Cyprus, and will be on a cruise ship calling at Ho Chi Minh (Phu My) and Nha Trang. I have just checked and learned that I need a visa to enter Vietnam, but that since there is no Vietnamese consular service in Cyprus I need […]


25Nov 2016

How could I speed up visa application process in Nanning?

Question Hello, I am an Irishman living in Guilin and want to travel to Vietnam in January. I wish to collect my visa from Nanning and it is supposed to be 4-6 day process. I was wondering if I could speed up the process by sending the completed paperwork to the embassy before I arrive […]


21Nov 2016

How important of giving exact date of entry for Vietnam visa?

Question Dear Vietnam visa, I am unsure of the exact date of my arrival in Vietnam. Just wonder how important is this date? Please let me know as I said, I am unsure about it. It could be up to two weeks from my desired date of arrival. I shall be awaiting your response. Thank […]


19Oct 2016

Does 3 months single entry Vietnam visa work on the return?

Question I have a 3 months single entry visa which is valid from September 30, 2016 until December 30, 2016. I was in Vietnam from September 30, 2016 to October 15, 2016 but I have to go back to New Zealand for my friend’s funeral. Now I want to come back to Vietnam on October 24, […]


06Oct 2016

Can I apply for Vietnam visa on arrival by myself without using an agent?

Question My name is Geoffrey from Uganda. I would like to ask if I can apply by myself for a visa on arrival without using an agent. I am a businessman who wishes to start doing business in your country. Since there is no Vietnam Embassy in Uganda and I am looking at cutting costs for the agent. Looking […]


05Oct 2016

How long can U.S citizens stay in Vietnam with 1 year multiple entry tourist visa?

From August 30, 2016 one year multiple entry tourist Vietnam visa is the only visa type available for United States passport holders. Other visa validity of 1 month, 3 months, 6 months are no longer exist. As the result, the stamping fee that the U.S travelers have to pay (in cash) at immigration counter at […]


19Aug 2016

Should I fill out NA1 form with my passed away parents information?

Question I am planning to travel to Vietnam in a few weeks and preparing documents together. I already have a visa approval letter and I am trying to fill out the Entry and exit form (NA1 form). In this form, the details of your family member (parents, spouse, children, siblings…) are asked. However, both my […]


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