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Frequently Asked Questions

Visa on arrival is an alternative way to obtain a visa for Vietnam in addition to the traditional way of getting a visa at Vietnam Embassy.
With this kind of visa, you are required to submit an online application for a visa approval letter which functions as an official permission allowing you to board the flight and have visa stamped at the arrival airport in Vietnam. You will need to submit your Vietnam approval letter together with your passport (at least 6 months validity), one passport-sized photo, entry and exit form and stamping fee to the Immigration Officers at the airport to have visa stamped onto your passport.
Yes it is. Visa on arrival is an alternative way to get your visa to Vietnam. Also the IATA (International Air Traffic Association) has recognized visa on arrival. Check out the visa information sections on the following airline websites: Skyteam, Oneworld and Star Alliance.
Other governments also recognize visa on arrival as a legitimate travel document, such as the U.S. Department of State and the British Embassy in Hanoi:
“In order to enter Vietnam, you will need a valid passport with at least six months validity remaining and a Vietnamese visa, a visa exemption document, or a written approval letter for a visa upon arrival. To obtain a written approval letter to enter, you must contact a travel agency prior to departure.”
“Vietnam visa approval letter” is a document issued by Vietnam Immigration Department (Vietnam Ministry of Public Security). It functions as an official permission allowing its owner(s) to board the flight to Vietnam and get visa stamped onto the passport upon arrival at Vietnam airport.
The approval letter is processed and emailed you within two (02) working days (excepts Saturday, Sunday and public holiday).
In urgent cases, you are able to get the approval letter within 8 hours, 4 hours, 2 hours or even 1 hour.
For emergency visa processing at the weekend (Saturday, Sunday) or public holiday, please contact us.
The visa counters at Vietnamese airports open 24 hours x 7 days. If you already have the visa approval letter, you can pick up your visa at Vietnam airports anytime.
A colour scanned copy of the approval letter (in PDF or JPG format) will be sent to your email. Please make sure that your correct email registered and you have the latest version of Adobe Acrobat Reader in order to open the file.
Please find the visa approval letter sample here.
Visa on arrival is just valid for those who enter Vietnam by air. For land and cruise entry, please visit a Vietnam Embassy or Consulates to get your visa before your departure. There are three international airports in Vietnam that you can get your visa stamp with visa approval letter including: Noi Bai International Airport (Hanoi), Tan Son Nhat International Airport (Ho Chi Minh City) and Da Nang Airport (Da Nang).
Normally, passport scan is not required. However in some cases, the Vietnam Immigration Department may request for your passport copy to verify your information before giving the approval.
Photos are required upon arrival airports only, thus please remember to bring at least 2 photos of standard passport size (04×06 cm). If you do not have time to prepare those photos before your departure, you can also have it taken at a Vietnamese airports for about 2 USD/ photo.
The arrival date you provide should be the earliest date you plan to arrive. You can actually arrive after that date without any problem. Please note that a later entry is allowed but an earlier entry is not. In case you change your plan and want to enter Vietnam earlier than the granted arrival date, you must apply for a new visa approval letter. Moreover, the date of expiry is the last day you are permitted to be in the country, unless you apply for a visa extension.
At arrival airport in Vietnam, you will need to prepare a printed visa approval letter (color preferred but not mandatory; black and white accepted), your passport, a passport-sized photo and the stamping fee to present at the Immigration Counter. You will need also to fill out the Entry and exit form for customs clearance. The procedures will take you about 20 – 30 minutes or longer depends on the number of flights arriving at the same time.
Although it takes only 1 or 2 working days for visa approval letter completed, you should apply for a visa 1 or 2 weeks before your date of entry just in case a long public holiday might affect to your visa application.
The visa approval fee differs based on the length of stay, type of entry and processing time.
You can find the detailed visa fee for your reference
here. Please kindly contact us if you may have any
questions.
Stamping fee is the fee you pay directly to the Immigration Officers upon arrival airport for getting visa stamped
onto your passport. The stamping fee must be paid in cash in Vietnam dong (VND) or US dollars (USD).
We accept both credit and debit cards
through the PayPal gateway for payment of visa approval fee. The credit
or debit cards can be Visa, Master Cards, American Express or Discover.

Yes, it is. Anyone who uses our service will be applied the same rate except some nations of Africa, Middle East or Muslim countries whose citizenship are subject to higher processing fee.
The payment made online via PayPal gateway which is using Secure Socket Layers (SSL) to keep your credit card details safe. In no cases will your credit card details be transmitted unencrypted over the internet. For more details, please read through our
privacy policy.
You can pay for the approval letter after you submit your application. If you have problems with payment, email us at vietnamvisabooking@gmail.com and we will send you a link to follow in order to pay.
Please note that no visa is processed until the full payment is made.
In case your passport has expired, you have to get it renewed before making visa application. The reason is that according to
the airline’s regulations, the passport must be at least 6 month valid from your entry date or else you will not be allowed to enter Vietnam.
Once you submitted your visa application, we’ll send an email to confirm the details you submitted. Please make sure that everything is correct as it appears in your passport. If there are any mistakes, please contact us right away at vietnamvisabooking@gmail.com. In case you were unable to find out the mistake and your application is processed, you’ll have to apply for new visa with correct information and of course, pay again.
No, you can not get on board unless you present the approval letter to the officers at the airport. The letter also serves as the evidence that you’ve been approved to get your visa at Vietnam airport. Therefore you are strongly recommended to apply for a visa in advance to avoid any problem with your entry.
Be kindly informed that there will be no problem if you change your flight and arrival airport. Since the visa approval letter works at
03 international airports of Vietnam (Noi Bai International Airport in Hanoi, Tan Son Nhat International Airport in Ho Chi Minh City and Da
Nang Airport in Da Nang City), you still get the visa stamped onto your passport at any of these airport regardless of which you put in your visa application.

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